Personalized vs. Blank Certificates

Personalized certificates are not available to recording viewers or those who arrive late or end the webinar before it is over.

Personalized Certificate

Personalized certificates are emailed to participants within 7 days after the live webinar. Please do not contact us about personalized certificates prior to 7 full days after the live session!

  • If it has been more than 7 days please check your spam/junk filters for the email containing your certificate.  The subject line will read “IMPORTANT: Your certificate is enclosed. OPEN
  • Please create a free Simplecert account and see all your certificates in one place: Go to Recipient Portal


Blank Certificate

Blank certificates are your responsibility, we will not email the blank certificate or the link to the blank certificate.

    • If you are watching the live webinar, you can click on the link in the “Handouts” pane of your control panel to download the blank certificate.  We strongly recommend also writing down the link to the certificate (shown on your screen at the end of the webinar).
    • If you are watching the recording, write down the link to your certificate shown at the end of the recording.